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Super Users

A super user has the ability to see all support tickets raised by anybody within their company. 

If you would like to nominate yourself or anybody within your company as a super user, then further checks will be made by NAVBLUE to ensure that they are authorised company representatives.

Please raise a support ticket with us requesting the creation of a super user using the following text in the description box.

  1. Raise a new support ticket with us
  2. Set the type of ticket as "Request"
  3. In the description box please copy and paste the text below and complete the table accordingly

Dear NAVBLUE Support

Please promote the following user(s) for <insert your company name here> to Super User status and give them the visibility to view all company tickets.

First name
Last name
Job Title
Email Address
Work Phone Number

Best regards,

<Your name>

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